October 17, 2021

Research Article: Predicting Searcher Frustration

Title: Predicting Searcher Frustration Authors: Henry Feild, James Allan, Rosie Jones Date: 2010 Source: The Center for Intelligent Information Retrieval (CIIR) In: Proceedings of the 33rd Annual ACM SIGIR Conference (SIGIR 2010) Abstract: When search engine users have trouble finding information, they may become frustrated, possibly resulting in a bad experience (even if they are […]