December 5, 2020

Article: "Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems"

Title Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems Authors Holly Kristin Arnason Edmonton Public Library Louise Reimer Edmonton Public Library Source Evidence Based Library and Information Practice Vol 7, No 1 (2012) Abstract To explore the types and nature of assistance library customers are asking library staff for […]