Pew Research: “A Majority of Americans Have Heard of ChatGPT, But Few Have Tried It Themselves”

From Pew Research:

About six-in-ten U.S. adults (58%) are familiar with ChatGPT, though relatively few have tried it themselves, according to a Pew Research Center survey conducted in March. Among those who have tried ChatGPT, a majority report it has been at least somewhat useful.

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How ChatGPT should be used has been hotly contested. Some people see it as a useful tool for educational and work purposes, while others feel it should only be used for entertainment.

However, few U.S. adults have themselves used ChatGPT for any purpose. Just 14% of all U.S. adults say they have used it for entertainment, to learn something new, or for their work. This lack of uptake is in line with a Pew Research Center survey from 2021 that found that Americans were more likely to express concerns than excitement about increased use of artificial intelligence in daily life.

Among the subset of Americans who have heard of ChatGPT, 19% say they have used it for entertainment and 14% have used it to learn something new. About one-in-ten adults who have heard of ChatGPT and are currently working for pay have used it at work.

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Americans’ opinions about ChatGPT’s utility are somewhat mixed. People who have used it were asked about their experience with this chatbot. Roughly a third say it has been extremely (15%) or very useful (20%), while 39% say it has been somewhat useful. Around a quarter of those who have tried it say it has been not very (21%) or not at all useful (6%).

Younger adults tend to find ChatGPT more useful than older adults. About four-in-ten adults under 50 who have used it (38%) say it was extremely or very useful, whereas only about a quarter of users 50 and older (24%) say the same.

Learn More, Read the Complete Report, View Additional Charts (about 870 words)

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