New Journal Article: “The Provision Of Mobile Services in U.S. Urban Libraries”

The following article was recently published in the latest issue of Information Technology and Libraries (ITAL).
Title
The Provision of Mobile Services in US Urban Libraries
Authors
Ya Jun Guo
Zhengzhou University of Aeronautics, China
Yan Quan Liu
Southern Connecticut State University
Arlene Bielefield
Southern Connecticut State University
Source
Information Technology and Libraries (ITAL)
Vol. 37, No. 8 (June 2018)
Abstract

To determine the present situation regarding services provided to mobile users in US urban libraries, the authors surveyed 138 Urban Libraries Council members utilizing a combination of mobile visits, content analysis, and librarian interviews.
The results show that nearly 95% of these libraries have at least one mobile website, mobile catalog, or mobile app. The libraries actively applied new approaches to meet each local community’s remote-access needs via new technologies, including app download links, mobile reference services, scan ISBN, location navigation, and mobile printing. Mobile services that libraries provide today are timely, convenient, and universally applicable.

Direct to Full Text Article
16 pages; PDF.

Filed under: Interviews, Libraries, News, Patrons and Users