SUBSCRIBE
SUBSCRIBE
EXPLORE +
  • About infoDOCKET
  • Academic Libraries on LJ
  • Research on LJ
  • News on LJ
  • Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Libraries
    • Academic Libraries
    • Government Libraries
    • National Libraries
    • Public Libraries
  • Companies (Publishers/Vendors)
    • EBSCO
    • Elsevier
    • Ex Libris
    • Frontiers
    • Gale
    • PLOS
    • Scholastic
  • New Resources
    • Dashboards
    • Data Files
    • Digital Collections
    • Digital Preservation
    • Interactive Tools
    • Maps
    • Other
    • Podcasts
    • Productivity
  • New Research
    • Conference Presentations
    • Journal Articles
    • Lecture
    • New Issue
    • Reports
  • Topics
    • Archives & Special Collections
    • Associations & Organizations
    • Awards
    • Funding
    • Interviews
    • Jobs
    • Management & Leadership
    • News
    • Patrons & Users
    • Preservation
    • Profiles
    • Publishing
    • Roundup
    • Scholarly Communications
      • Open Access

September 23, 2026 by Gary Price

From Card Catalogs to Chatbots: Envisioning Academic Library Services in the Era of AI and LLMs(New Journal Article)

September 23, 2026 by Gary Price

The article linked below (full text) was published by the Journal of Documentation.

Title

From Card Catalogs to Chatbots: Envisioning Academic Library Services in the Era of AI and LLMs Open Access

Author

Chao Cai
Libraries and School of Information Studies, Purdue University

Source

Journal of Documentation, Vol. 82 No. 7

DOI: 10.1108/JD-03-2026-0132

Abstract

Purpose – This article introduces the CARDLG framework: Collections, Access, Retrieval, Description, Literacy and Governance. The framework analyzes how generative artificial intelligence (AI) and large language models reconfigure recurring library infrastructural dimensions rather than representing wholly unprecedented disruption.

Design/methodology/approach – The analysis draws on library history from manuscript repositories through digital discovery systems, tracing how eachCARDLG dimension evolved across technological eras.It identifies continuities, accelerations and ruptures in AI/large language model (LLM) implementations compared to prior infrastructural shifts such as card catalogs, online public access catalogs and web-based discovery layers.

Findings – AI/LLMs extend familiar challenges including vendor dependence and opaque retrieval algorithms while introducing distinct risks tied to synthetic answer generation, training data governance and output accountability. The framework reveals how AI integration cuts across all six dimensions simultaneously, requiring coordinated decision-making across collections, systems, instruction and governance units.

Originality/value – This article provides a historically informed analytical framework for library practitioners navigating AI adoption.It offers. CARDLG-based design principles, implementation scenarios across discovery, metadata, literacy instruction and vendor negotiation contexts, and stakeholder implications across library roles. The framework enables deliberate, values-aligned decisions rather than reactive adoption driven by vendor timelines.

Source: From Card Catalogs to Chatbots: Envisioning Academic Library Services in the Era of AI and LLMs Open Access https://doi.org/10.1108/JD-03-2026-0132

Direct to Full Text Article

Filed under: Academic Libraries, Data Files, Libraries, News, Open Access

SHARE:

About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.

ADVERTISEMENT

Archives

Job Zone

ADVERTISEMENT

Related Infodocket Posts

ADVERTISEMENT

FOLLOW US ON X

Tweets by infoDOCKET

ADVERTISEMENT

This coverage is free for all visitors. Your support makes this possible.

This coverage is free for all visitors. Your support makes this possible.

Primary Sidebar

  • News
  • Reviews+
  • Technology
  • Programs+
  • Design
  • Leadership
  • People
  • COVID-19
  • Advocacy
  • Opinion
  • INFOdocket
  • Job Zone

Reviews+

  • Booklists
  • Prepub Alert
  • Book Pulse
  • Media
  • Readers' Advisory
  • Self-Published Books
  • Review Submissions
  • Review for LJ

Awards

  • Library of the Year
  • Librarian of the Year
  • Movers & Shakers 2022
  • Paralibrarian of the Year
  • Best Small Library
  • Marketer of the Year
  • All Awards Guidelines
  • Community Impact Prize

Resources

  • LJ Index/Star Libraries
  • Research
  • White Papers / Case Studies

Events & PD

  • Online Courses
  • In-Person Events
  • Virtual Events
  • Webcasts
  • About Us
  • Contact Us
  • Advertise
  • Subscribe
  • Media Inquiries
  • Newsletter Sign Up
  • Submit Features/News
  • Data Privacy
  • Terms of Use
  • Terms of Sale
  • FAQs
  • Careers at MSI


© 2026 Library Journal. All rights reserved.


© 2022 Library Journal. All rights reserved.