Journal Article: “Shaping Public Library Legitimacy: Case Analysis of the New York Public Library”

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Title

Shaping Public Library Legitimacy: Case Analysis of the New York Public Library

Authors

Motoko Yamagishi
University of Tsukuba, Japan
Masanori Koizumi
University of Tsukuba, Japan
Håkon Larsen

Source

LIBRI (2025)

DOI: 10.1515/libri-2024-0192

Abstract

The aim of this case study was to empirically elucidate the core elements underpinning the legitimacy of twenty-first-century public libraries, with a particular focus on the New York Public Library (NYPL). We conducted a qualitative content analysis of 24 NYPL annual reports spanning the period from 2000 to 2023 to investigate the ways in which legitimacy is expressed at NYPL and explore the interrelationships among the dimensions of library legitimacy. A coding framework, grounded in the established legitimacy dimensions from Yamagishi, Koizumi, and Larsen’s (2024) research, was utilized alongside a periodization approach to assess how these dimensions interact during key historical events. We examined the NYPL’s reported practices through the lens of five primary dimensions of legitimacy. Analyzing how these practices are reported in annual reports revealed how these dimensions interact and evolve in response to significant societal challenges, including the 9/11 attacks, the global financial crisis, and the COVID-19 pandemic. The research findings highlight the critical role of both internal factors (such as librarianship) and external influences (such as economic conditions) in sustaining the overall legitimacy of public libraries. This case study provides a comprehensive framework for understanding the complex and dynamic nature of legitimacy in public libraries and demonstrates how these institutions can adapt to and reflect broader societal changes. The findings hold important implications for the development and management of public libraries on a global scale.

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Filed under: Libraries, Management and Leadership, News, Public Libraries, Reports