Report: “All Calgary Public Library Branches Closed Due to Cybersecurity Breach”
UPDATE October 16, 2024 (via Calgary Herald): Amid Cyber Breach, Calgary Public Library Welcomes Users With Service In Analog
As the Calgary Public Library reopened following a cyber breach last week, users can expect to see more pen and paper at their favourite branch.
About 20,000 people who visit the 22 CPL locations across the city daily were greeted by modified services that don’t require technology on Wednesday.
Another 20,000 CPL users visit online daily, said Mary Kapusta, communications and engagement director at the library.
“Almost immediately, our staff are like, OK, so how much service can we provide?” said Kapusta.
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—– End Update 3 —–
UPDATE October 14, 2024 (via Calgary Herald) Calgary Public Library Locations to Reopen Wednesday Without Technology in Wake of Cyber Breach
CPL has not publicly diagnosed the nature of the security breach that will have closed its locations for five days by the time they reopen. It said Monday that “some of our systems have been compromised” and that its security team is working to complete a thorough investigation.
“While many services will not be available during this process, we are committed to providing critical access to library spaces,” it wrote.
When libraries reopen Wednesday, users will be able to access the spaces and services that don’t require technology.
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—– End Update 2 —–
UPDATE October 12, 2024 (via Calgary Herald): Calgary Public Library Branches Still Closed Saturday Due to Cybersecurity Breach
Though the scope and cause of the breach remained unknown, the library closed all of its locations on Friday at 5 p.m., to mitigate the potential impacts. As a result of the incident, “all servers and library computer access will also be turned off,” CPL said in a statement
The library’s IT security team was working to determine the scope of the breach, the statement said, adding it will continue to provide updates of the closures when more information becomes available.
It did not provide a timeline for when its 21 locations would reopen, and a library spokesperson on Saturday morning told Postmedia the statement from Friday afternoon remained in effect.
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— End Update 1 —
From the Calgary Herald:
Calgary Public Library closed its locations across the city on Friday afternoon after reporting a cybersecurity breach, though the scope of the incident remained unknown.
The library said in a Friday afternoon statement that beginning at 5 p.m., it was proactively closing all its physical locations to mitigate the potential impact.
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From CBC Calgary:
All servers and computer access will also be shut off in addition to the closure of library locations.
Learn More, Read the Complete Article
Filed under: Journal Articles, Libraries, News, Patrons and Users, Public Libraries
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.
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