Journal Article: “Shaping an Inclusive LIS Workforce: Insights from Information Professionals”

The article linked below was recently published by Urban Library Journal.

Title

Shaping an Inclusive LIS Workforce: Insights from Information Professionals

Author

Rajesh Singh
St. John ‘s University

Source

Urban Library Journal
Vol. 29, Iss. 2 (2023)

Abstract

This study investigates how information professionals deliver culturally sensitive services, their experiences in serving patrons from diverse cultural backgrounds, their self-perceived intercultural skills, and their views on addressing cross-cultural challenges in the workplace. The sample, comprised of 125 information professionals representing a range of organizations, including libraries, museums, and archives, reveals a noticeable trend in their perceptions regarding their ability to provide culturally responsive services and their cultural competence skills. These perceptions are significantly influenced by their participation in cultural competence-related educational programs and academic preparation for cross-cultural work. The research findings provide fresh insights into the integration of diversity, equity, and inclusion (DEI) principles to enhance the intercultural skills of information professionals within their organizations and professional practices.

Direct to Full Text Article
22 pages; PDF.

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