Journal Article: “Invisible Labor, Invisible Value: Unpacking Traditional Assessment of Academic Library Value”
The article linked below was recently published by College & Research Libraries.
Title
Invisible Labor, Invisible Value: Unpacking Traditional Assessment of Academic Library Value
Authors
Rachel Ivy Clarke
Syracuse University
Katerina Lynn Stanton
Syracuse University
Alexandra Grimm
Syracuse University
Bo Zhang
Syracuse University
Source
College & Research Libraries
Vol 83, No 6 (2022)
DOI:10.5860/crl.83.6.926
Abstract
Academic libraries face mounting pressure to demonstrate their value to stakeholders, yet traditional assessments of their financial value ignore the work of librarians and library staff in producing usable collections and services for patrons. Through a survey of US academic library workers, we examine the range, scope, and financial value of labor performed in US academic libraries. Our findings reveal ways in which traditional assessment mechanisms render this labor invisible to stakeholders. We argue that making this labor more visible will help better communicate the value of academic libraries and ignite conversations about reducing workload and stress for library workers.
Direct to Full Text Article
Filed under: Academic Libraries, Libraries, News, Patrons and Users, Reports
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.