Marshall Breeding Releases “Library Perceptions 2022: Results of the 15th International Survey of Library Automation”

From Library Technology Guides:

The International Survey of Library Automation provides a unique opportunity for libraries to evaluate their core technology systems, their associated vendors, and to offer their views on relevant topics and trends. This fifteenth edition of the survey received 2,790 responses. The 43,049 cumulative responses received since 2007 document interesting and important trends related to key technology products and vendors.

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The satisfaction ratings and narrative comments gauge library reactions surrounding the broader events in the industry, such as consolidation, open source initiatives, and the decline of legacy products. Earlier years of the survey reflect the negative impact the private equity acquisitions on SirsiDynix and Innovative. More recently we can see that libraries reacted mostly positively to major consolidations such as ProQuest acquiring Ex Libris and Innovative from their previous private equity owners. Future surveys may reveal the impact of Clarivate’s acquisition of ProQuest.

Survey responses give a glimpse into ongoing migration trends. Academic libraries are shifting away from integrated library systems to library services platforms, with Ex Libris Alma leading the pack, followed by OCLC WorldShare Management Services. FOLIO is now poised to enter this competition, with survey results showing strong interest, though there are still too few implementations to gauge satisfaction. Public libraries show substantially different patterns, with moderate levels of interest in migrating less pronounced preferences for replacement products.

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The 2022 Library Automation Perceptions Report provides evaluative ratings submitted by individuals representing 2849 libraries from 95 countries describing experiences with 132 different automation products, including both proprietary and open source systems. Since last year, the survey is titled according to the year in which the report is published rather than when the survey period started. The survey results include 544 narrative comments providing candid statements — both positive and negative – about the products and companies involved or statements of intent regarding future automation plans. This report analyzes the results of the survey, presents a variety of statistical tables based on the data collected, and provides some initial observations.

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Filed under: Academic Libraries, Companies (Publishers/Vendors), Data Files, Ex Libris, Libraries, Management and Leadership, News, Public Libraries