May 22, 2022

Journal Article: “To Protect and to Serve: Developing a Road Map for Research Data Management Services”

The article linked below was recently published by Insights.


To Protect and to Serve: Developing a Road Map for Research Data Management Services


Andrea Chiarelli
Research Consulting Limited

Neil Beagrie
Lotte Boon
Ruth Mallalieu
Rob Johnson
Amy Warner May
Rowan Wilson


Insights 35: 4
DOI: 10.1629/uksg.566


Research Data Management (RDM) has become a major issue for universities over the last decade. This case study outlines the review of RDM services carried out at the University of Oxford in partnership with external consultants between November 2019 and November 2020. It aims to describe and discuss the processes in undertaking a university-wide review of services supporting RDM and developing a future road map for them, with a strong emphasis on the design processes, methodological approaches and infographics used. The future road map developed is a live document, which the consulting team handed over to the University at the end of the consultation process. It provides a suggested RDM action plan for the University that will continue to evolve and be iterated in the light of additional internal costings, available resources and reprioritization in the budget cycle for each academic year. It is hoped that the contents of this case study will be useful to other research-intensive universities with an interest in developing and planning RDM services to support their researchers.

Infographic of RDM services and projects mentioned by stakeholders in the review

Direct to Full Text Article

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.