May 21, 2022

News from Ireland: Innovative Interfaces Sues Over Computer System Contract for Public Libraries

From The Irish Times:

An unsuccessful tenderer for a multimillion-euro computer system for the country’s public libraries has sued over the awarding of the contract.

Innovative Interfaces Incorporated, which was unsuccessful in tendering for part of the contract, has also obtained an automatic suspension of the awarding of part of the contract pending the outcome of its legal proceedings which were entered into the Commercial Court on Monday.

Innovative is a California-incorporated company which has more than 2,400 library systems installed in 66 countries. It opened an office in Dublin in 2012 and in 2015 won a contract here which it says merged 28 separate computer systems in operation in Irish public libraries into a single consortium system.

Last year the Local Government Management Agency invited new tenders and on March 5th last awarded the contract to Civica UK Ltd, which is a notice party in Innovative’s case against the agency.

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About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.