May 18, 2022

Journal Editorial: “Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model”

The editorial linked to below appears in the latest issue (39.4) of Information Technology and Libraries (ITAL).


Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model


Jon Goddard
North Shore Public Library


Information Technology and Libraries (ITAL)
Vol 39 No 4 (2020)
DOI: 10.6017/ital.v39i4.12847


During the COVID-19 pandemic, public libraries have demonstrated, in many ways, their value to their communities. They have enabled their patrons to not only resume their lives, but to help them learn and grow. Additionally, electronic resources offered to patrons through their library card have allowed people to be educated and entertained.

The credit must go to the librarians, who initially fueled, and have maintained this level of service by re-writing the rules—creating a new service model.

Direct to Full Text Article
4 pages; PDF.

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.