May 17, 2022

“Police Respond to Thousands of Incidents at Connecticut Libraries”

From NBC Connecticut:

Connecticut librarians can find themselves on the front lines of a community’s biggest challenges. From mental illness and drug use to poverty and crime, the life of a librarian may not be as easy – or as safe – as some might think.

NBC Connecticut Investigates obtained records from police departments across the state which showed there were thousands of calls for service to local libraries over the last two years.


“It’s kind of psychological self-defense,” said Steve Albrecht, a former San Diego police officer and author on the topic of library security. He said dealing with problem patrons is a growing part of a library employee’s job.

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About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.