May 27, 2022

Conference Paper: “Potentials and Challenges for User-generated Video Content in Public Libraries”

The following research was shared last month at CHI 19 (ACM CHI Conference on Human Factors in Computing Systems) in Glasgow, Scotland.


Potentials and Challenges for User-generated Video Content in Public Libraries (Extended Abstract)


Daisy Yoo
University of Aarhus, Netherlands

Nathalia Novais
University of Aarhus, Netherlands

Clemens Klokmose
University of Aarhus, Netherlands

Peter Dalsgaard
University of Aarhus, Netherlands

Sofia Serholt
Chalmers University of Technology, Sweden

Eva Eriksson
Chalmers University of Technology, Sweden


via Chalmers Research


The role of libraries are rapidly shifting, in large part as a consequence of digitization. In addition to providing access to collections of books and other physical media, public libraries today are embracing a new role of becoming urban hubs, in which a wide range of activities take place. In these activities, local knowledge is developed, exchanged, and disseminated. However, there are still very few digital services that support this new role. Here, we explore how to develop digital services for supporting and leveraging user-generated video content in library activities. Based on interviews and design scenarios as probes, we describe the potentials and challenges for designing such services, as seen from the perspective of library staff. Our insights will inform the design of a new digital service for publics to participate in collaborative production of videos to document, exchange, and disseminate local knowledge generated in library activities

Direct to Full Text
6 pages; PDF.

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.