Through this acquisition, Springshare will extend its LibAnswers virtual reference software to include the comprehensive QuestionPoint library reference cooperative with 24/7 coverage.
Springshare has committed to further invest in enhancing the Cooperative by hiring more co-op librarian staffers, providing additional training to the co-op librarians, and devising more effective workflows to share knowledge and information between co-op librarians and local admins.
Current QuestionPoint subscribers will maintain uninterrupted use of QuestionPoint while Springshare completes software upgrades to its LibAnswers platform to integrate the 24/7 library reference cooperative. Once the changes are completed, all current QuestionPoint subscribers will move to LibAnswers.
See Also: Springshare Acquisition Announcement