Virtual Reference: Springshare Acquires QuestionPoint From OCLC
Through this acquisition, Springshare will extend its LibAnswers virtual reference software to include the comprehensive QuestionPoint library reference cooperative with 24/7 coverage.
Springshare has committed to further invest in enhancing the Cooperative by hiring more co-op librarian staffers, providing additional training to the co-op librarians, and devising more effective workflows to share knowledge and information between co-op librarians and local admins.
Current QuestionPoint subscribers will maintain uninterrupted use of QuestionPoint while Springshare completes software upgrades to its LibAnswers platform to integrate the 24/7 library reference cooperative. Once the changes are completed, all current QuestionPoint subscribers will move to LibAnswers.
See Also: Springshare Acquisition Announcement
About Gary Price
Gary Price (email@example.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.