Research Article: “Amazon.com vs. EBSCO’s GOBI Library Solutions: Evaluating New and Used Book Vendors While Building a Diverse Collection”
The following article appears in the February 2019 (36:1) issue of Technical Services Quarterly.
We’re sharing an open access version of the article. The DOI of the published version is 10.1080/07317131.2018.1532057.
Amazon.com vs. EBSCO’s GOBI Library Solutions: Evaluating New and Used Book Vendors While Building a Diverse Collection
Trevor A Dawes
University of Delaware
via Washington University Open Scholarship
This article will share a small college’s comparison of the benefits and challenges that occurred when ordering a curated list of new and used print books from EBSCO’s GOBI Library Solutions, a traditional book jobber, instead of Amazon.com, a book retailer. The researchers analyzed the acquisition process, final purchase cost, and reconciliation workflow between the two vendors. Results from this study revealed a 3.1% final cost difference between the two vendors. Additionally, this case study addressed the workflow undertaken to build a curated list of new and used LGBTQ and Title IX print books. This research contributed to the literature as scholarship that compared titles in academic libraries between one subject area, gender studies, in combination with an assessment of the collection development, acquisition, and ordering software tools provided to academic libraries from a traditional book jobber and a book retailer was scant.
Direct to Full Text Article
28 pages; PDF.
On a related note…
Ithaka S+R Releases “Library Acquisition Patterns” Report (January 29, 2019)
Filed under: Academic Libraries, Companies (Publishers/Vendors), Libraries, News, Open Access, Reports
About Gary Price
Gary Price (firstname.lastname@example.org) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.