May 17, 2022

Doing More, With More: Academic Libraries, Digital Services, and Revenue Generation (A New Issue Brief From Ithaka S+R)

From an Introductory Blog Post by Danielle Cooper and Roger C. Schonfeld:

Academic libraries are grappling with how to respond to the the continuing introduction of increasingly more business-like approaches to the academy, such as through the popularity of “responsibility center” approaches to management, and “customer” or “client”-focused approaches to service. For example, while some embrace the concept of “entrepreneurial librarianship” others are taking an anti-capitalist stance through the lens of “critical librarianship.” Undergirding these rhetorical moves are the material challenges that academic libraries, and their institutions, are facing as they seek to fulfill their missions in an era of declining public support.

At Ithaka S+R we are carefully tracking how these material challenges are shaping academic library service design and the issue brief published today provides one such example. As Kate Dohe, Ben Wallberg, and Babak Hamidzadeh share in their issue brief, Doing More, With More: Academic Libraries, Digital Services, and Revenue Generation, the University of Maryland Libraries has been engaged since 2015 in developing a revenue generating program known as Digital Data Services (DDS). Their brief provides a uniquely detailed and thoughtful account of one approach to designing a revenue generating service in an academic library context and the motivations for doing so.

Direct to Full Text Report ||| PDF Version (15 pages)
DOI: 10.18665/sr.310917

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.