January 18, 2022

UK: New “Staffless” Library Offers 24-Hour Public Access

From The Messenger:

A new state-of-the-art library will open 24/7 and won’t require any staff on site.

Trafford Council will open the new library on the site of the former Altrincham General Hospital on Market Street.


The new library will offer an Open + system which will allow people to access the library without staff being present.

The system was adopted by Woodsend Library in Urmston in 2015, and the Council deemed it a success.


The technology enables customers to use the library every evening 24 hours a day, seven day a week.

Customers can borrow, return and renew books via the self-service kiosks, use computers, printers and photocopiers and hold community meetings without the assistance or presence of staff.

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About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.