May 21, 2022

New Research From OCLC: “Meet Your Guide For an Amazon Journey: A Librarian”

From a Post by Chris Cyr on the OCLC “Next” Blog:

Some recent library user research we conducted in partnership with the Worthington Libraries in Ohio suggests that these criticisms of the Forbes piece [the one that was taken down*] don’t go far enough. Not only isn’t Amazon a replacement for libraries, but our statistical models indicate that library use supports commercial book sales as well as other social and retail activities.

For this study, we partnered with the public library in Worthington, Ohio, USA. They are undertaking a strategic planning process and asked if we could partner in designing some user-behavior studies. These data come from working with them, and we’re very grateful that they’re OK with us sharing it widely.


Source: OCLC Next

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* The Forbes article is available via Wayback Machine

See Also: A Few Thoughts on the Forbes Contributor Column Re: Should Replace Local Public Libraries (July 22, 2018)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.