May 28, 2022

The Library of Congress Releases a New Strategic Plan (FY2019-2023) and New Digital Strategy

From LC:

2018-10-01_15-39-01Following more than a year of exploration, research and input from staff and experts, the Librarian of Congress Carla Hayden today announced a new strategic plan, “Enriching the Library Experience” (The FY2019-2023 Strategic Plan of the Library of Congress)

In executing this strategic plan over the next five years, the agency will make a decisive shift to be more user-centered, digitally-enabled and data-driven.

As part of the Library’s ongoing efforts to be more open and accessible, the public is encouraged to share their thoughts about the plan at

The new plan reflects Hayden’s commitment to establishing a shared strategic vision and structure for the Library, a top priority for her since she assumed her position two years ago.

“Improving our understanding of the numerous ways users interact with the Library’s nearly 170 million items in our collections, experts and services is fundamental to delivering our mission,” Hayden said. “Our goal is to make the world’s largest library a place you can connect with in new and meaningful ways.”

Refined slightly as part of the planning process, the Library’s mission is to engage, inspire and inform Congress and the American people with a universal and enduring source of knowledge and creativity.


Four goals unifying all Library service units have emerged from the Library’s plan:

  1. Expand Access: Make our unique collections, experts and services available when, where and how users need them.
  2. Enhance Services: Create valuable experiences for every user to foster lifelong connections to the Library.
  3. Optimize Resources: Modernize, strengthen and streamline our operational capabilities.
  4. Measure Impact: Use data to measure on the world around us and share a powerful story.


2018-10-01_15-46-56A new digital strategy complements the Library’s strategic goals by describing the Library’s objectives for digital transformation over the next five years.

The Library’s digital strategy will enhance its ability to connect with more users, make online resources more available and invest in its future. The digital strategy is now available to the public online.

The public is invited to share their thoughts about the digital strategy at

“We are being bold in our thinking, finding ways to use technology to fulfill our mission to inform and inspire the American public,” said Director of Digital Strategy Kate Zwaard, who led the effort to develop the digital strategy.

“To be successful, collections must be used,” Hayden said. “This same principle applies to all parts of our agency – services and programs too must be accessible and used.”

Direct to Complete Announcement


Direct to New Strategic Plan ||| PDF Version (17 pages)

Direct to New Digital Strategy ||| PDF Version (11 pages)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.