January 19, 2022

Conference Paper: “LEAP From Pilot to Scale: Embedding Digital Reading within the Kenya National Library Service”

The following paper will be presented at the IFLA (International Federation of Library Associations ) WLIC 2018 in Kuala Lumpur, Malaysia at the end of August.


LEAP From Pilot to Scale: Embedding Digital Reading within the Kenya National Library Service


Rachel Heavner

Zev Lowe

Joan Mwachi-Amolo




Mobile technologies have become more normalized for data collection, education for displaced communities and interventions at a distance. Yet, questions remain around how to effectively bring these technology interventions from pilot efforts to broad scale adoption. Worldreader is demonstrating operational success in its digital reading programs in Kenya. In 2014, Worldreader, in partnership with the Kenyan National Library Service (knls), launched its digital reading program, called LEAP (Libraries E-reading Activities Partnership) in eight libraries. By December 2017, LEAP had successfully scaled to all 61 public libraries in the country.

This paper outlines five key insights for moving from pilot to country-level scale:

1. Start slow, start smart

2. Leverage economies of scale

3. Step by step: Implement in phases

4. Manage change: Creating a unified vision of success

5. Implement sustainability from the start. These learnings can inform others leveraging technology to improve education around the world and contribute to strengthening an effective, responsible and efficient ecosystem of technology-enriched educational programs.

Direct to Full Text Article
10 pages; PDF.

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.