From Pew Research:
In the midst of an ongoing debate over the power of digital technology companies and the way they do business, sizable shares of Americans believe these companies privilege the views of certain groups over others. Some 43% of Americans think major technology firms support the views of liberals over conservatives, while 33% believe these companies support the views of men over women, a new Pew Research Center survey finds. In addition, 72% of the public thinks it likely that social media platforms actively censor political views that those companies find objectionable.
The belief that technology companies are politically biased and/or engaged in suppression of political speech is especially widespread among Republicans. Fully 85% of Republicans and Republican-leaning independents think it likely that social media sites intentionally censor political viewpoints, with 54% saying this is very likely. And a majority of Republicans (64%) think major technology companies as a whole support the views of liberals over conservatives.
On a personal level, 74% of Americans say major technology companies and their products and services have had more of a positive than a negative impact on their own lives. And a slightly smaller majority of Americans (63%) think the impact of these companies on society as a whole has been more good than bad. At the same time, their responses highlight an undercurrent of public unease about the technology industry and its broader role in society. When presented with several statements that might describe these firms, a 65% majority of Americans feel the statement “they often fail to anticipate how their products and services will impact society” describes them well – while just 24% think these firms “do enough to protect the personal data of their users.” Meanwhile, a minority of Americans think these companies can be trusted to do the right thing just about always (3%) or most of the time (25%), and roughly half the public (51%) thinks they should be regulated more than they are now.
These are among the key findings of this Pew Research Center survey, conducted May 29-June 11 among 4,594 U.S. adults.
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