January 25, 2022

New Journal Article: “The Provision Of Mobile Services in U.S. Urban Libraries”

The following article was recently published in the latest issue of Information Technology and Libraries (ITAL).


The Provision of Mobile Services in US Urban Libraries


Ya Jun Guo
Zhengzhou University of Aeronautics, China

Yan Quan Liu
Southern Connecticut State University

Arlene Bielefield
Southern Connecticut State University


Information Technology and Libraries (ITAL)
Vol. 37, No. 8 (June 2018)


To determine the present situation regarding services provided to mobile users in US urban libraries, the authors surveyed 138 Urban Libraries Council members utilizing a combination of mobile visits, content analysis, and librarian interviews.

The results show that nearly 95% of these libraries have at least one mobile website, mobile catalog, or mobile app. The libraries actively applied new approaches to meet each local community’s remote-access needs via new technologies, including app download links, mobile reference services, scan ISBN, location navigation, and mobile printing. Mobile services that libraries provide today are timely, convenient, and universally applicable.

Direct to Full Text Article
16 pages; PDF.

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.