May 19, 2022

NEW VIDEO: Library UX Design: Aaron Schmidt Speaks at the BayNet 2018 Annual Meeting Held at the San Francisco Public Library

The presentation embedded below was recorded at the BayNet 2018 Annual Meeting held at the San Francisco Public Library on Friday, May 11, 2018.

User Experience findings from signage to furniture to website design. Aaron Schmidt is the co-author of the ALA Book “Useful, Usable, Desirable” that identifies the 19 critical touchpoints for libraries.

This presentation will help libraries discover ways to improve their physical spaces, websites, service points, signage, and marketing. This presentation was recorded when Aaron was the keynote speaker of the 2018 BayNet Annual meeting.

His presentation notes will be posted online at:

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.