The presentation embedded below was recorded at the BayNet 2018 Annual Meeting held at the San Francisco Public Library on Friday, May 11, 2018.
User Experience findings from signage to furniture to website design. Aaron Schmidt is the co-author of the ALA Book “Useful, Usable, Desirable” that identifies the 19 critical touchpoints for libraries.
This presentation will help libraries discover ways to improve their physical spaces, websites, service points, signage, and marketing. This presentation was recorded when Aaron was the keynote speaker of the 2018 BayNet Annual meeting.
His presentation notes will be posted online at: www.WeAreInflux.com/BayNet.
About Gary Price
