CBC: “Drunk, Abusive Customers Prompt Security to Increase at Calgary’s Nicholls Family Library” (Located Inside Train Station)

From the CBC:

Calgary’s first library branch in a C-Train station is proving a security challenge, as staff and management try to reduce the number of incidents at the Westbrook LRT station branch.
When the Nicholls Family Library opened in the Westbrook LRT station 17 months ago, it was hailed as the way of the future — a new partnership between the Calgary Public Library and Calgary Transit.
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“You’re going to have that number of people who are at the fringes of the community, and we have to become more adept at working, managing those folks,” said Bill Ptacek, the CEO of the Calgary Public Library.
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The Calgary Public Library spent $641,640 on security in 2016. They’ve budgeted $692,133 this year.
“Rather than sit back and let things happen, we decided that we’re going to be more proactive,” said Ptacek.

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See Also: Learn More About the Nicholls Family Library

Filed under: Libraries, Management and Leadership, News, Public Libraries