May 26, 2022

New Research Article: “Assessing the User Experience of E-Books in Academic Libraries” (Preprint)

The following article (accepted for publication, preprint) is scheduled for publication in the September 2017 issue of College & Research Libraries (C&RL).


Assessing the User Experience of E-Books in Academic Libraries


Tao Zhang
Purdue University

Xi Niu
University of North Carolina at Charlotte

Marlen Promann
Purdue University


via C&RL Website


We report findings from an assessment of e-book user experience (search and information seeking) from usage data and user tests. The usage data showed that most reading sessions were brief and focused on certain pages, suggesting that users mainly use e-books to find specific information. The user tests found that participants tended to use default keyword search and browse the search results. Experience levels with e-books and features of e-book platforms influenced users’ information seeking in e-books. The assessment results have significant implications for designing e-book features to support users’ reading strategies and help libraries create a consistent user experience.

Direct to Full Text Article (Preprint) (46 pages; PDF)

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.