January 18, 2022

Now Available: Slides from NISO/BISG 10th Annual Forum: “The Changing Standards Landscape: The User’s Experience”

The NISO/BISG 10th Annual Forum took place on Friday, June 24, 2016 during the ALA Annual Conference 2016 in Orlando, FL.

The agenda with links to slides posted on SlideShare is found below.

Description via NISO Website:

The user’s experience with ebooks encompasses far more than just an interface or an application.

Those experiences influence the patron’s attitude towards more than a device or an author –they influence the patron’s attitude towards the library itself. In the tenth annual Changing Standards Landscape event, we’ll examine the full spectrum of the user’s experience, from patron attitudes toward digital borrowing and reading; to privacy and security of patron data; and the increasingly important area of digital book accessibility standards and best practices.

The Forum will open with a discussion on the findings of a recent joint ALA/BISG survey illuminating patron attitudes on digital library usage. Among those issues to be explored: What formats library patrons, from adults to children, prefer when borrowing and reading books How often patrons are visiting the physical and online versions of their local public library The differences in patron attitudes and behaviors depending on age, gender, geography and other demographic factors During the Forum, we will also be taking a closer look at those less immediately visible elements of the user experience — user data collection, storage and use.

In a conversation inspired by the NISO Privacy Principles Project, participants will discuss: What user data is being gathered, and by whom? What protections are possible for the behavioral and usage data associated with reader interactions with digital systems? What might be the next steps for the community?

We’ll end the day with an overview of BISG’s “Quick Start Guide to Accessibility,” focusing on those digital publishing issues pertaining most directly to libraries and patrons.


12:00 – 12:30pm — Networking and Light Refreshments

ALA 2016 NISO-BISG Forum – Intro User Experience
12:30 – 1:00 p.m. — Welcome and Introductions
Todd Carpenter, Executive Director, NISO, and Mark Kuyper, Executive Director, BISG

ALA NISO-BISG Forum – Andrew Albanese
1:00 p.m. – 1:45 p.m. – ALA/BISG Survey Results: Patron Attitudes Towards Digital Library Usage

Confirmed speaker: Andrew Albanese, Senior Writer, Features Editor, Publishers Weekly

1:45 – 2:00 p.m. Break

2:00 – 2:45 p.m. – NISO Privacy Principles Project

ALA NISO-BISG Forum – Patron Privacy

Confirmed Speakers: Daniel Ayala, Director, Global Information Security, Proquest; Nettie Lagace, Associate Director, Programs, NISO; Michael C. Robinson, Head of Systems, University of Alaska – Anchorage;

2:45 – 3:15 p.m. — BISG’s Quick Start Guide to Accessibility (No Slides Available)***

• What librarians should know about digital publishing accessibility
• Which publishers, reading systems, apps and devices are optimized for accessibility?

Confirmed Speaker: Mark Kuyper, Executive Director, BISG

ALA NISO-BISG Forum – Panel Discucssion
3:15 – 4:00 p.m. Panel Discussion: Engaging The User: Elements of Devices, Design & Discovery

Moderated by Todd Carpenter, Executive Director, NISO
Confirmed Speakers: Therese Hunt, Vice President, Marketing, Elsevier; Becky Brasington Clark, Director of Publishing, Library of Congress; Lettie Conrad, Executive Program Manager, Discovery & Access, SAGE Publications.

4:00 p.m. — Adjournment

*** BISG’s Quick Start Guide to Accessible Publishing can be downloaded (full text) at no charge.




About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.