Conference Paper: “Make New Friends, But Keep The Old: Introducing Digital Innovation Services at the Toronto Public Library”

The following paper will be presented at the IFLA World Library and Information Congress 2016 taking place August 3-19, 2016 in Columbus, OH.
Title
Make New Friends, But Keep The Old: Introducing Digital Innovation Services at the Toronto Public Library
Author
Jonathan Demers
Toronto Public Library
Source
IFLA.org
Abstract

Toronto Public Library has embarked on a significant series of organizational, operational, and service delivery changes to offer more technology based services to customers, while maintaining traditional public library services. This paper explores three approaches to staff roles, branch design, and user education that have been successfully introduced in the last two years. The introduction of 3D printing and design services in 2014 at the Toronto Reference Library have been expanded to include mid-sized neighbourhood branches as well as mobile Pop-Up Learning Labs. The role of partnerships with the maker communities and technology companies can be applied to other public libraries.

Direct to Full Text Paper (9 pages; PDF)
Some of the IFLA 2016 Papers We’ve Shared on infoDOCKET
More to Come

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• “Strategic Technology Strengthens the Capacity Of Libraries To Serve Their Communities”

• “Altmetrics in Social Sciences and Humanities: Possibilities, Challenges, and Experiences”

• “Can We Use Altmetrics at the Institutional Level? A Case Study Analysing the Coverage by Research Areas of Four Spanish Universities”

• “A Case Study of Metadata Creation in the University of North Texas Libraries’ Digital Collections”

• “DOREMUS : Connecting Sources, Enriching Catalogues and User Experience” (at National Library of France

• “Connecting Small and Medium Sized Enterprises (SMEs), Schools and Public Libraries through Information Services”

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