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May 19, 2016 by Gary Price

Oregon: “Jackson County Library Contractor Takes Heat”

May 19, 2016 by Gary Price

From The Mail Tribune (Medford, OR)

A contract to operate Jackson County’s 15 libraries came under fire Thursday over charges that a private equity firm’s control has created excessive employee oversight and could stunt workers’ already low wages.
“I’m not only embarrassed that we pay $10 an hour, I am ashamed,” said Cathy Shaw, a library district budget committee member.
Shaw and other library officials expressed unease over the contract with Library Systems and Services, formerly known as LSSI, which manages all 15 branches and came under control of Argosy Private Equity in 2015.
[Clip]
LSSI and now LS&S has had an almost 10-year relationship with Jackson County libraries, Paul Colangelo, president and chief operations officer for LS&S, said in a phone interview.
He said the company was previously owned by another private equity firm, so there always has been a private equity firm in the mix. He said Argosy has improved services and streamlined operations so that employees can spend more time with customers.

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Filed under: Interviews, Libraries, News, Profiles

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.

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