The following peer-reviewed article appears in the May 2016 issue of Library Leadership and Management published by the Library Leadership & Management Association (LLAMA), an ALA division.
Library Leadership and Management
Vol 30, No 3 (2016)
Butler University Libraries had already made progressive changes in public services areas, but Technical Services remained unchanged and bound to legacy practices from decades past. For us, the best catalyst for change was a system migration to a cloud-based type of management system. This system migration was tied to organizational restructuring and a new strategic plan, each of which intertwined with the details of the migration project and was underpinned by thoughtful analysis of how to help employees through change. Details of the migration are discussed in relation to how they inspired departmental and organizational change through updated technology.
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