New Article: “Lessons Learned: Primo Usability Study”
The following article was published today in the latest issue of Information Technology and Libraries (ITAL) published by LITA (Library and Information Technology Association).
Title
Lessons Learned: Primo Usability Study
Authors
Kelsey Renee Brett
University of Houston
Ashley Lierman
University of Houston
Cherie Turner
University of Houston
Source
Information Technology and Libraries (ITAL)
Vol 35, No 1 (2016)
Abstract
The University of Houston Libraries implemented Primo as the primary search option on the library website in May 2014. In May 2015, the Libraries released a redesigned interface to improve user experience with the tool. The Libraries took a user-centered approach to redesigning the Primo interface, conducting a “think-aloud” usability test to gather user feedback and identify needed improvements. This article describes the method and findings from the usability study, the changes that were made to the Primo interface as a result, and implications for discovery-system vendor relations and library instruction.
Direct to Full Text Article (19 pages; PDF)
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.
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