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March 4, 2016 by Gary Price

New Research Article: “Understanding And Describing Users’ Wayfinding Behavior In Public Library Facilities”

March 4, 2016 by Gary Price

Note from infoDOCKET Founder/Editor, Gary Price:
After asking SAGE if infoDOCKET could share the article listed below with our readers we would like to thank them for once again opening their paywall to us.
The article will be available for free (via infoDOCKET) for the next month. Just click to access (both HTML and PDF versions). Registration is not required.

Title
Understanding And Describing Users’ Wayfinding Behavior In Public Library Facilities
Author
Lauren H. Mandel
University of Rhode Island
Source
Journal of Librarianship and Information Science
Published Online Before Print (February 29, 2016)
Abstract

Wayfinding is the study of how humans use a variety of informational media to orient themselves and navigate in a space, such as a library. This multi-method case study tested the applicability of a wayfinding framework developed in architecture to a public library environment. Research methods included unobtrusive observation of a random sample of users’ wayfinding in the facility and interviews with a convenience sample of users to discuss their wayfinding behavior. Patrons used various wayfinding behaviors in the facility, some corresponding to the framework, but other behaviors did not fit into the existing framework and not all aspects of the framework were observed or expressed. Additional research is necessary to investigate more fully the degree to which the framework validly describes how library users wayfind. Results have value for librarians, architects and interior designers, all of whom may apply findings toward their work designing facilities that are intuitive to navigate.

Direct to Full Text Article

Filed under: Interviews, Libraries, News, Patrons and Users, Public Libraries

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.

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