May 20, 2022

New Research Article: “Understanding And Describing Users’ Wayfinding Behavior In Public Library Facilities”

Note from infoDOCKET Founder/Editor, Gary Price:

After asking SAGE if infoDOCKET could share the article listed below with our readers we would like to thank them for once again opening their paywall to us.

The article will be available for free (via infoDOCKET) for the next month. Just click to access (both HTML and PDF versions). Registration is not required.


Understanding And Describing Users’ Wayfinding Behavior In Public Library Facilities


Lauren H. Mandel
University of Rhode Island


Journal of Librarianship and Information Science
Published Online Before Print (February 29, 2016)


Wayfinding is the study of how humans use a variety of informational media to orient themselves and navigate in a space, such as a library. This multi-method case study tested the applicability of a wayfinding framework developed in architecture to a public library environment. Research methods included unobtrusive observation of a random sample of users’ wayfinding in the facility and interviews with a convenience sample of users to discuss their wayfinding behavior. Patrons used various wayfinding behaviors in the facility, some corresponding to the framework, but other behaviors did not fit into the existing framework and not all aspects of the framework were observed or expressed. Additional research is necessary to investigate more fully the degree to which the framework validly describes how library users wayfind. Results have value for librarians, architects and interior designers, all of whom may apply findings toward their work designing facilities that are intuitive to navigate.

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About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.