October 20, 2021

California: Library Users in Los Altos Reject New Online Catalog – Old One Returning

From The Los Altos Town Crier:

Avid Los Altos main library user Cindy Anderson was definitely not impressed with the library’s new online catalog system.

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Santa Clara County Library District officials apparently agree. By mid-August, online library users should see the old system back up and running.

Numerous complaints about the new Encore Discovery Solution system [from Innovative], along with overwhelming response to a library district survey, was enough to convince district officials to revert to the previously used program, Bibliocommons.

Read the Complete Article

See Also: From a Blog Post on Santa Clara County Library Web Site

On Monday, August 17, the library will be switching back to the previous online public catalog, Bibliocommons.

Once again you will be able to retrieve your old lists, create new lists, place items on hold, and connect with other readers.

Your comments and evaluation of the new catalog have been invaluable in helping us identify and address issues with the new system.

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.

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