NARA Publishes Guidance on Managing Electronic Messages (Text, Chat, Voice Messaging, etc.)
This Bulletin applies to text messaging, chat/instant messaging, messaging functionality in social media tools or apps, voice messaging, and similar forms of electronic messaging systems. The Bulletin addresses the new definition for electronic messages and other issues covered in the recent amendments to the Federal Records Act. Overall, the Bulletin provides basic records management guidance for electronic messages.
This Bulletin is consistent with the Managing Government Records Directive (M-12-18) charge to develop a 21st-century framework for managing records. This Bulletin recognizes technology is rapidly changing and employees are using electronic messaging systems to conduct their work. We aim to create guidance agencies can use as the technologies evolve. The rapid evolution of technologies requires agencies to automate records management processes to the fullest extent possible.
About Gary Price
Gary Price (firstname.lastname@example.org) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.