Take a Look: Beta Version of a New USA.gov and GobiernoUSA.gov Now Live
In the thirteen years since Firstgov.gov was launched (and ten years for FirstGov en Español), the sheer volume and sophistication of government websites has exploded. We’ve seen Web customers evolve from timid and curious users to adroit searchers who can download music, read a newspaper, and respond to a text message simultaneously—using only their thumbs.
Things have changed, and we realized it was time to take a good, hard look at our value as a portal. Are portals obsolete? Is the USA.gov brand relevant? With the advent of search and the maturity of other government websites, does the government Web space need a front door anymore?
Tough questions. Hard questions. But absolutely crucial.
The mechanics are pretty simple: the USA.gov platform is built around a central content API—this API populates our flagship websites, USA.gov, GobiernoUSA.gov and Kids.gov, as well as the console used by our live-assistance agents to answer phone calls, emails, and live chats. The API can pull directly from your agency APIs and syndicate out to other platforms. If you’re curious about the nitty-gritty mechanics of our adaptive content system, you can find out more by watching this video series.
Built in Drupal and built with a central content API to ingest and syndicate government information, this site is so much more than a site. It’s an invitation to agencies to use our brand, leverage our partnerships and release their valuable information out into the wild.
About Gary Price
Gary Price (email@example.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.