May 16, 2022

New infokit Details Information About Findings and Outputs from Visitors and Residents Project

From OCLC Research:

OCLC Research and the University of Oxford, in partnership with the University of North Carolina, Charlotte, have recently completed two years of investigation of their collaborative longitudinal Jisc-funded Visitors and Residents study to investigate the theory of digital visitors and residents.

The goal of this project was to obtain a better understanding of what motivates individuals to use particular technologies or spaces when engaging with the information environment and to increase understanding of how learners engage with the Web and how educational services and systems can attract and sustain a possible new group of lifelong learners.

US and UK students and scholars representing different stages of the educational lifecycle: Emerging (Late stage secondary school-first year undergraduate); Establishing (Second/third year undergraduate); Embedding (Postgraduates, PhD students); and Experienced (Scholars) participated in individual semi-structured interviews and monthly diary submissions. This trans-Atlantic investigation provides a comparison of students’ digital learning strategies in different cultural contexts.

Findings and outputs from this project, as well as video interviews from the co-principal investigators, are available online in a new infokit.

The content for the infoKit was created byDavid White (University of Oxford), Lynn Silipigni Connaway, Ph.D. (OCLC Research), Donna Lanclos, Ph.D. (UNC Charlotte), Erin M. Hood (OCLC Research), and Carrie Vass (OCLC Research).

Selected Findings

The findings to date indicate that people still rely on other people, especially those within their personal networks to get information. Individuals make decisions based on convenience within the context of their information needs and the situation within which the need arises. Web-based functionalities are the expected norm for services by many people.

There is an underlying perception, particularly by US students, that sources such as Wikipedia should be avoided, creating a “learning black market” where these sources are covertly used and not mentioned.

The final phase of the project consists of analyzing and reporting data and is now underway. The interview and diary data were analyzed to answer some of the research questions and will continue to be analyzed and reported.

Direct to infoKit

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.