New Preprint: “‘Pretty Rad’: Explorations in User Satisfaction with a Discovery Layer at Ryerson University”
The following preprint from College & Research Libraries. was made available earlier today.
The anticipated publication date of the article is January 2015.
College & Research Libraries
Anticipated Publication Date Jan. 2015
Preprint Made Available Jan. 23, 2013
Web-scale discovery systems are becoming prevalent in research libraries. Although a number of studies have explored various impacts of discovery systems, few studies exist on user satisfaction. The investigators of this study evaluated user satisfaction with the discovery service Summon at Ryerson University, utilizing online questionnaires and in-person focus groups. Results indicated a high level of satisfaction overall, although this was heavily influenced by the quality of search results over ease of use. The study provides insight into the information seeking behavior and search preferences of a user when a discovery layer is implemented in a research library.
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About Gary Price
Gary Price (email@example.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.