Viewpoint: “The Evolving Role and Value of Libraries and Librarians in Health Care”
Julia F. Sollenberger, a librarian and associate vice president and director of the University of Rochester Medical Center (URMC) Libraries and Technologies has a “Viewpoint” essay (co-authored with Robert G. Holloway Jr, MD, chair of the URMC Department of Neurology) published in the latest issue of the Journal of the American Medical Association (JAMA).
The full text of the essay is behind a paywall but the complete first page is available here.
The University of Rochester shares some info about what’s discussed in the essay in this announcement.
“Rather than being seen as the place where books and journals are, we have a new vision for what libraries are and what they can do. We are collaborators and facilitators in patient care,” says Sollenberger.
Sollenberger largely bases her reasoning on a study published earlier this year [full text below] in the Journal of the Medical Library Association.
Funded by the National Library of Medicine, the study surveyed more than 16,000 physicians, residents and nurses from 116 hospitals in the U.S. and Canada. It found the majority of them believe library and information sources positively influence their clinical decisions and ability to provide instructions to patients. Sollenberger also refers to another study indicating a librarian’s presence at morning report correlates to shorter hospital stays and lower costs.
“With ongoing changes in health care as a result of information technology…(health sciences libraries are) helping to make patient care both efficient and effective,” Sollenberger writes in JAMA.
“There is an unprecedented amount of information accessible to clinicians, but the information is only as good as our ability to sift through it all and interpret it. Librarians have search expertise and an awareness of available materials that physicians – and ultimately, patients – can truly benefit from,” says Holloway.
At Strong Memorial Hospital, librarians are participating in interdisciplinary rounds in Pediatrics and are working closely with attending physicians and residents in Neurology. They assist with information retrieval, particularly in difficult cases. These efforts are being evaluated to further demonstrate that librarians, when directly involved in patient care teams, make a real difference in quality of care and patient outcomes.
“The shift to include librarians in care teams will require careful attention to workflow design and to organizational and social issues,” Sollenberger cautions in her JAMA article.
See Also: “The value of library and information services in patient care: results of a multisite study” (via Journal of the Medical Library Association; Jan. 2013)
Full Text of study mentioned above. Sollenberger is a co-author. Full Text via Pubmed Central.
Filed under: Libraries, National Libraries, News

About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.