Reference: New Interactive Edition of the 2013 Consumer Action Handbook Now Online
New from the Federal Citizen Information Center.
The Consumer Action Handbook is your go-to guide for planning a purchase, knowing your consumer rights, and filing a complaint.
The new interactive edition of the handbook features additional resources, including:
- Downloadable templates for a sample complaint letter (MS Word) and social media will (MS Excel).
- Easy access to tools that can help you get updates about product recalls, calculate college costs, check the background of an investment professional, compare health care providers, or conduct a home inventory.
- How-to videos on getting a free credit report, protecting your privacy in everyday life, avoiding job search scams, and more.
- Infographics to help you navigate a purchase, file a consumer complaint, and understand your credit card statement.
Direct to Interactive Version of Handbook
Order Print Copies of Handbook
Filed under: News
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.
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