Reference: New Interactive Edition of the 2013 Consumer Action Handbook Now Online

New from the Federal Citizen Information Center.

The Consumer Action Handbook is your go-to guide for planning a purchase, knowing your consumer rights, and filing a complaint.
The new interactive edition of the handbook features additional resources, including:

• Downloadable templates for a sample complaint letter (MS Word) and social media will (MS Excel).

• Easy access to tools that can help you get updates about product recalls, calculate college costs, check the background of an investment professional, compare health care providers, or conduct a home inventory.

• How-to videos on getting a free credit report, protecting your privacy in everyday life, avoiding job search scams, and more.

• Infographics to help you navigate a purchase, file a consumer complaint, and understand your credit card statement.

Direct to Interactive Version of Handbook
Order Print Copies of Handbook

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