May 17, 2022

University of Delaware Library Launches Article DELivery Service For Faculty, Staff, and Grad Students

From The Review (Students Newspaper at U. of Delaware):

The university launched a new article delivery system on Feb. 4 for staff, faculty and graduate students, meant to streamline the lengthy process of hunting for research articles, Megan Gaffney, the coordinator of Interlibrary Loan and Document Delivery Services, said.

The new Article DELivery Service allows users to request specific articles or portions of print material at any of the university’s libraries to be scanned and sent to them electronically, she said.


Gaffney said students often spend hours at the library searching through collections and scanning the necessary material for their research.  The service aims to eliminate some time spent looking for materials by having graduate students and faculty spend more time on actual research, she said.


She said the service will eventually be available to all university patrons if all goes according to plan.

“We want to offer the service to undergraduates as well,” Gaffney said.  “But we weren’t prepared to open the service up to everyone at once without knowing what the demand was going to look like and what the work flow was going to look like.  Other universities have unveiled the service this way and it seems to be a pretty successful model.”

Read the Complete Article (Includes Comments from Two Students)

Learn More in this U. of Delaware Announcement and on the Article DELivery Web Page

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.