January 19, 2022

New Survey Findings: iPhone Passes Blackberry Amongst Mobile Employees (U.S.)

From an iPass Blog Post:

In this quarter’s iPass Mobile Workforce Report, released today, we found that 95 percent of mobile workers have smartphones, and 91 percent use them for work– a 26 percent rise compared to 2010. But the big news is 8 percent –the number of mobile employees with provisioned smartphones has declined by 8 percent to 58 percent, and the number of mobile employees bringing their own smartphone for work has grown by 8 percent to 42 percent.


The other tipping point is that the iPhone has overcome the BlackBerry on its traditional enterprise turf, and Androids have nearly doubled marketshare in the enterprise to grab the number three spot. All illustrating the democratization of mobility — employees are choosing the devices that they want to use.

From the Survey: Do you currently have any of the following smartphones?

Report Highlights

The Mobile Workforce Report also found the saturation of mobile devices has led to a hyperconnected workforce that is sacrificing sleep and exercise for their jobs. One in three mobile employees claimed that they sleep less due to work and one in four mobile employees sleeps less than six hours a night. More than half reported that they exercise erratically or not at all — 60 percent attributed lack of exercise to work. The report also found that mobile employees are emotionally attached to their smartphones – 59 percent would feel disoriented, distraught or lonely if they were without a smartphone for even a week.

From the Report: Do you leave your business laptop at work on weekends/evenings and just use your smartphone or tablet? (By age)

Other findings include:

The iPhone is now the top smartphone in the enterprise with 45 percent marketshare among mobile workers, up from 31 percent in 2010.

Mobile employees waste only about 28 minutes on technology distractions. The top two most time consuming technology distractions are work-related – first work email, second technical issues and third social media.

BlackBerry market share declined slightly from 35 percent in 2010 to 32 percent today, while Android nearly doubled market share year over year, growing into the number three spot (surpassing Nokia/Symbian) with 21 percent market share.

Tablet ownership has grown to 44 percent of mobile employees, up from 33 percent in second quarter of 2011.

Mobile employees describe themselves as highly proficient when it comes to technology (69 percent), compared to 6 percent who rated themselves as fairly proficient or non-proficient. As a result the majority of mobile employees only contact IT as a last resort (81 percent).

The median age of a mobile employee is 41, five years younger than in 2010

95 percent of mobile workers now have smartphones, up from 85 percent in 2010.

91 percent use their smartphones for work, compared to 69 percent in 2010.

Tablet ownership has grown to 44 percent of mobile employees, up from 33 percent in Q2 of 2011.

Access the Complete Report (w/ Methodology)

PDF Version

See Also: Majority of U.S. Mobile Users Now Access Mobile Media (New Stats and Chart)

About Gary Price

Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.