Conference Paper: "Leveraging User Diversity to Harvest Knowledge on the Social Web"
Title: Leveraging User Diversity to Harvest Knowledge on the Social Web
Jeon-Hyung Kang (University of Southern California)
Kristina Lerman (University of Southern California)
The Third IEEE International Conference on Social Computing (SocialCom2011)
Accessed via arXiv
Social web users are a very diverse group with varying interests, levels of expertise, enthusiasm, and expressiveness. As a result, the quality of content and annotations they create to organize content is also highly variable. While several approaches have been proposed to mine social annotations, for example, to learn folksonomies that reflect how people relate narrower concepts to broader ones, these methods treat all users and the annotations they create uniformly. We propose a framework to automatically identify experts, i.e., knowledgeable users who create high quality annotations, and use their knowledge to guide folksonomy learning. We evaluate the approach on a large body of social annotations extracted from the photosharing site Flickr. We show that using expert knowledge leads to more detailed and accurate folksonomies. Moreover, we show that including annotations from non-expert, or novice, users leads to more comprehensive folksonomies than experts’ knowledge alone.
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About Gary Price
Gary Price (firstname.lastname@example.org) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com. Gary is also the co-founder of infoDJ an innovation research consultancy supporting corporate product and business model teams with just-in-time fact and insight finding.