May 24, 2022

“Library Mobile Applications: What Counts as Success?” by Bruce Washburn

Preprint version of “Library Mobile Applications: What Counts as Success?” by Bruce Washburn, 2011 (7 pages; PDF)

From the Abstract:

We have been hearing and reading about the approaching dominance of mobile for a while now, but there is little evidence yet from library mobile applications of a dramatic sea change in how our users are finding us and using our services. Why is that? If your library does not have a mobile presence yet, there is already sufficient reason to consider one, and there are many viable and affordable options to choose from. But as expectations and capabilities evolve, it will be important to take a careful and objective look at how your selected approach is doing, and to reconsider and try other approaches if necessary.

This article appeared in Information Outlook* 15,1 (January/February, 2011).

* Information Outlook is published by the Special Libraries Association.

Hat Tips: @lorcanD @rtennant

About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.