The following peer reviewed article appears in the latest issue of Library Leadership & Management published by the Library Leadership & Management Association (LLAMA), a division of ALA.
Kathy A. Parsons
Iowa State University
Library Leadership & Management
Vol 30, No 2
A longitudinal study of a large Midwestern academic library’s incidents reports from 2000-2011. The data presented represent incidents the building proctors handled during hours in which permanent staff are not normally present or at a greatly reduced coverage. This article will describe the types, locations, and frequencies of incident reports.
Direct to Full Text Article (15 pages; PDF)