UPDATED March 27, 2014 Video Recording of Presentation
On Thursday, the Special Libraries Association (SLA) held a webinar that featured Elisabeth Leonard, Market Research Analyst at SAGE.
Leonard presented more findings from a survey of libraries about the current state of reference. This specific presentation focused on reference budgets and perceptions of reference services by various user groups.
The slides from the presentation are embedded below.
We’ve also embedded slides from a June 2013 presentation by Leonard with more findings.
Both slide decks include info about the survey itself (numbers of invites sent/number completed, demographics of libraries surveyed, etc.)