November 25, 2015

Reference: New Interactive Edition of the 2013 Consumer Action Handbook Now Online

New from the Federal Citizen Information Center.

The Consumer Action Handbook is your go-to guide for planning a purchase, knowing your consumer rights, and filing a complaint.

The new interactive edition of the handbook features additional resources, including:

  • Downloadable templates for a sample complaint letter (MS Word) and social media will (MS Excel).
  • Easy access to tools that can help you get updates about product recalls, calculate college costs, check the background of an investment professional, compare health care providers, or conduct a home inventory.
  • How-to videos on getting a free credit report, protecting your privacy in everyday life, avoiding job search scams, and more.
  • Infographics to help you navigate a purchase, file a consumer complaint, and understand your credit card statement.

Direct to Interactive Version of Handbook

Order Print Copies of Handbook

Gary Price About Gary Price

Gary Price ( is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at, and is currently a contributing editor at Search Engine Land.

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