June 18, 2013

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Oxford University: Bodleian Libraries Publish Highlights From Recent LibQUAL+ 2012 Survey

Filed by on March 2, 2013
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From the Bodleian Libraries Blog:

The Bodleian Libraries recently ran a reader survey that was open to all members of the Libraries. The survey tool used was LibQUAL+ (Lite) – a standardized web-based survey used extensively in academic libraries internationally and across the UK. The survey ran from 29 October to 16 November 2012.

Readers were asked to answer twenty-two core questions about library services, spaces and resources and also to complete five local questions chosen by the Bodleian Libraries. Respondents were asked to base their assessment of our services on the Bodleian Libraries’ library or site that they use most frequently. In total 3,611 valid responses were received along with 1,653 comments.

Direct to Top Line Results (5 pages; PDF)

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Gary Price (gprice@mediasourceinc.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. Before launching INFOdocket, Price and Shirl Kennedy were the founders and senior editors at ResourceShelf and DocuTicker for 10 years. From 2006-2009 he was Director of Online Information Services at Ask.com, and is currently a contributing editor at Search Engine Land.