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February 16, 2024 by Gary Price

Report: Central Arkansas Library System (CALS) Shut Down Its Internet Network After Being Hit with Possible Cyberattack”

February 16, 2024 by Gary Price

From the Arkansas Democrat-Gazette (subs only)

The Central Arkansas Library System and independent third parties are investigating “unexpected activity” that shut down its Internet network and forced CALS to keep the IT and all connected systems offline for the last 10 days, a library official confirmed Thursday.

Read the Complete Article (subs only)

Full Text of Statement Posted on the Central Arkansas Library System Website

We will update this post as more info becomes available. 

Update 1 via KARK:

Nate Coulter, the executive director of CALS, said there is a high chance that this problem will at least last until next week.

“We understand it’s disruptive to our spaces because people coming to the library needing to get connection to the internet just hadn’t been able to do it,” Coulter said.

He said although this hack has disrupted day-to-day operations, CALS is optimistic about public information being lost.

[Clip]

After figuring out the problem, Coulter said the next step will be making sure there wasn’t any theft or copying of any public identification.

“We don’t keep any information that you would normally associate with banks or health care providers,” he explained. “We don’t have your social security number.”

He added that the only information that is kept is addresses and book checkout history.

Read the Complete Report/View Video

Filed under: Libraries, News

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About Gary Price

Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.

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