Texas: “Dallas Library Online Catalog Restored Almost Two Months After Ransomware Attack”
Dallas libraries can now process book returns, allow residents to browse their online catalog and apply for library cards after their system was restored Friday, nearly two months after a ransomware attack.
Dallas Public Library Director Jo Guidice said volunteers are being sought to help re-shelve thousands of books and other items that have either piled up while workers weren’t able to process them or will be returned after officials urged people to keep them since the May 3 cyberattack.
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The city said several servers were compromised with ransomware early May 3 and that it intentionally took others offline to prevent the bad software from spreading. It led to several departments being hampered and some city services being unavailable, such as residents being unable to pay their water bills online or not being able to report non-emergency complaints via the city’s 311 app.
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Filed under: Libraries, News, Public Libraries
About Gary Price
Gary Price (gprice@gmail.com) is a librarian, writer, consultant, and frequent conference speaker based in the Washington D.C. metro area. He earned his MLIS degree from Wayne State University in Detroit. Price has won several awards including the SLA Innovations in Technology Award and Alumnus of the Year from the Wayne St. University Library and Information Science Program. From 2006-2009 he was Director of Online Information Services at Ask.com.
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